BRAVOS ● YOUR TRUST MATTERS
Privacy Policy
Transparency, care, and respect for your personal information.
Last Updated: October 23, 2026
Your Privacy Matters
At Bravos, we value your privacy and the trust you place in us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.mybravos.com, make a purchase, subscribe to our updates, or contact us.
Who We Are
Bravos is an online store operated by an individual under the trading name Bravos.
The individual operating Bravos is responsible for determining how personal information collected through our website is used for store operations, customer service, and other purposes described in this policy.
For privacy-related questions or requests, please contact us at mybravos.team@hotmail.com.
01. Information We Collect
When you visit or interact with our website, we may collect information such as:
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Personal Details: Your name, email address, phone number, and billing or shipping address.
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Order Information: Products purchased, transaction details, order history, and delivery information.
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Customer Communications: Information you share when contacting our support team.
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Website Usage Data: IP address, browser type, device information, cookies, and website activity.
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Marketing Preferences: Your email address and subscription preferences when you sign up for updates.
Payment information is processed through the payment services available at checkout.
02. How We Use Your Information
We use personal information to provide a reliable and convenient shopping experience.
This may include processing orders, arranging shipping, communicating order updates, providing customer support, maintaining website functionality and security, improving our services, and complying with applicable legal obligations.
We may also send promotional emails about new products, collections, and special offers when you have subscribed or when otherwise permitted by applicable law.
04. Cookies and Similar Technologies
Our website uses cookies and similar technologies to support essential website functions, maintain security, and improve the shopping experience.
Depending on the features and tools enabled on our website, additional cookies may be used for analytics, performance measurement, and marketing.
Where required by applicable law, we request consent before using non-essential cookies.
You can manage certain cookie preferences through the options provided on our website or through your browser settings.
03. Sharing Your Information
We may share personal information with trusted third-party service providers that help us operate our store.
These may include website hosting providers, payment processors, shipping companies, order fulfillment partners, and customer communication services.
Information is shared as reasonably necessary to provide these services or when required by applicable law.
We do not sell customer contact lists to third parties for their independent marketing purposes.
05. Marketing Communications
If you subscribe to receive updates from Bravos, we may send you emails about new arrivals, curated collections, promotions, and special offers.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our messages or by contacting us directly.
Unsubscribing from marketing emails will not prevent you from receiving essential communications related to your orders.
06. Data Security and Retention
We take reasonable measures to protect personal information and use service providers that support secure website operations and payment processing.
While we work to safeguard your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to fulfill orders, maintain business records, provide customer support, resolve disputes, and comply with applicable legal requirements.
07. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to request access to, correction of, or deletion of certain personal information.
You may also have rights to object to or restrict certain processing activities, withdraw consent where processing relies on consent, or request a copy of your information in a portable format.
To submit a privacy-related request, please contact us at mybravos.team@hotmail.com.
We will review and respond to requests in accordance with applicable law.
08. Children's Privacy
Our website is intended for a general shopping audience and is not directed to children under the age of 13.
We do not knowingly collect personal information directly from children under 13.
If you believe a child has provided us with personal information, please contact us so we can review the situation and take appropriate action.
09. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website features, business practices, or applicable legal requirements.
When updates are made, we will revise the "Last Updated" date at the top of this page.
We encourage visitors to review this policy periodically.
10. Website Hosting and Data Processing
Our website, www.mybravos.com, is hosted on the Wix.com platform.
Wix provides the online infrastructure that allows us to operate our store, manage customer interactions, and process information associated with website visits and purchases.
Personal information collected through our website may be stored and processed by Wix and its authorized service providers in accordance with their applicable data processing agreements and security practices.
Depending on the services used, information may be processed in different countries. Where required by applicable data protection laws, appropriate safeguards apply to international transfers.
As the operator of Bravos, we determine the purposes for which customer information is used in connection with our store.
For additional information about Wix's privacy and data handling practices, please visit: https://www.wix.com/about/privacy
Questions About Your Privacy?
We're Happy to Help
If you have questions about how your personal information is handled or would like to submit a privacy-related request, please contact our team.
Email: mybravos.team@hotmail.com